ADVISORY
BUSINESS & MANAGEMENT CONSULTING
Whether you’re experiencing challenges with company culture, internal processes, innovation management or need a new business strategy to reflect your envisioned future, we are more than glad to assist. Our consultants are ready to help you adapt to today’s market dynamics and maintain a competitive advantage no matter the threats your business might be facing. Our business consultants are experienced leaders and practitioners who are customer-focused, excellence driven and have the expertise to navigate and manage complex projects; capable of working effectively across global diverse business functions and organizations.
CHANGE MANAGEMENT
In this digital age, global business demands that we continuously evolve and change in order to succeed. Our consulting and change capabilities are designed to assist our clients to achieve sustainable organizational transformation. This is done through ensuring top management sponsorship, corporate culture change, change training & communication as well as change tracking; with minimal costs and people impact to the business.
LEAN TRANSFORMATION & CONTINUOUS IMPROVEMENT
Lean was originally developed to improve manufacturing efficiency and quality, but now it is widely adopted by HR firms, hospitals, logistics firms, financial institutions and many other service industries. Lean focuses on eliminating waste, increasing customer value and continuously improving process efficiency with maximum staff engagement and respect. Organizations that have gone lean have recorded dramatic improvements in cost, inventory, labour, quality, lead time and employee morale. Despite its growing popularity and impressive results in some companies, sometimes Lean can fail to deliver expected results if it is not well-implemented. Our well-designed consultancy programme will ensure that your Lean transformation is as smooth and as fast as possible, with maximum and long-term results.
LEADERSHIP COACHING & DEVELOPMENT
Over the years, coaching has become an essential leadership skill, and its relevance cannot be over-emphasized. The need for coaching skills is driven by such factors as difficulty in finding and retaining talent, keeping staff motivated, employee succession, knowledge management, and organizational or business problems stemming from gaps in conventional leadership skills. In the current business environment globally, leaders realize the need to shift from the hierarchical ‘command and control’ model of the past, and adopt a more collaborative approach of working with junior staff. Great leadership incorporates great coaching which hinges on strong interpersonal skills and a commitment to nurture greatness in others. Coaching not only enhances personnel development and increased performance; but also the ability to inspire and influence. Teams and team members who are led through coaching become highly effective and self-managing, which frees their manager from constantly focusing on problem-solving.
SAFETY MANAGEMENT SYSTEMS (SMS) IMPLEMENTATION
In any kind of business, the only certainty is that things will go wrong, and so accident prevention and emergency planning must be a priority. SMS is a comprehensive business management system for managing safety elements in the workplace. Our consultancy programme is specialized in facilitating the crafting, implementation and maintenance of tailor-made SMS programmes for any organization. We also provide support by interfacing with industry regulation authorities and ensuring that the SMS created complies with the required standards.
OPERATIONAL EXCELLENCE
One of the top three most important issues for CEOs globally is Operational Excellence. The need for organizations to become and stay competitive in the global and dynamic business environment of today cannot be overstated. Organizations must rethink their approach to execution and adopt best practices so as to maximize their results and impact on profits, staff engagement, internal processes and customer satisfaction. Operational Excellence is the strategic initiative for achieving this. Our coaches are experts in Operational Excellence and have successfully led organizations through continuous improvement initiatives. We provide our clients with the hands-on experience and leadership skills they require to have a profound and sustainable impact on their businesses.