RESEARCH

Market research and opinion surveys are a key component in business strategy. They are a major factor in measuring success and maintaining the competitiveness of an organization. They provide crucial information on business dynamics, customer feedback and employee engagement. Our team of research specialists will work with you to accurately identify your research needs; and using appropriate techniques they will gather and interpret vital information that will help you to gain insight and support decision-making. We conduct online, mobile and paper surveys depending on the type of study and the demographics of respondents. We employ well-designed research methods that will give you the precise information that your business requires.

Types of surveys that we conduct include:

  • Satisfaction Survey (for Customers, Staff and Suppliers)
  • Customer Experience
  • Market Research
  • Brand Equity
  • Organizational Health Index
  • HR Survey
  • 360 degree feedback survey
  • Readiness assessments